Refund Policy

Refund Policy Revision

CSS Industry is committed to providing high-quality sponsorship writing services. Due to the time-sensitive and custom nature of our services, classes, seminars, digital products, event tickets, to uphold the integrity of our business, we have a strict no-refund policy, as outlined below.

Refund Policy

• All Sales Are Final: Once services are purchased and payment is made, all sales are final. Due to the customized and intensive nature of our services, we are unable to offer refunds. According to FTC regulations, the 3-Day Cooling-Off Rule does not apply to services purchased through our website or at our business location. CSS Industry adheres to a no-refund policy due to the immediate commencement of work on each client’s project.

• Immediate Resource Allocation: Upon engagement, our team dedicates significant time and resources to each client's needs. This includes research, project planning, and preliminary work, which commences immediately, making refunds infeasible.

• Non-Refundable Discounted Products and Promotions: Products or services purchased under promotional pricing or as part of a package deal are also non-refundable. These offerings are provided at a reduced rate and are therefore excluded from refunds.

• Client Satisfaction Commitment: Although refunds are not provided, CSS Industry is dedicated to client satisfaction. Should any concerns or issues arise with our services, we encourage clients to reach out to our customer support team to resolve any questions.

• Partial Refunds: If a client is unable to proceed after 60 days and the project has not advanced due to reasons such as the business not being ready, CSS Industry may offer a partial refund of 50% of the payment. This partial refund accounts for the time and resources already dedicated by our team to communicate, provide guidance, and prepare for the project.

Please reach out to us with any further inquiries at inquire@chanellssands.com.

Revision Policy & Additional Fees

• Clients are allowed one round of revisions during the initial review period which include unlimited revisions for the 2 business day time frame.

• If additional revisions are requested after the 2-business-day review window, a paid revision fee will be required.

• Small corrections due to typos or formatting issues are an exception and can be adjusted without an additional fee.

No Exceptions & Acknowledgment

• Once a document is marked "Finalized" or "Ready for Submission," no further edits will be made without a paid revision fee.

• Clients acknowledge that CSS Industry does not guarantee sponsorship approvals but will ensure all applications meet eligibility requirements and funding criteria.

• By using our services, clients agree to these policies, which are legally binding upon engagement.

Revision Submission Policy

A. Sponsorship Package Proposal

• Once the initial proposal is drafted, clients receive it for review and revisions.

• After initial revisions are completed, the client will have 2 business days to review and request additional changes.

• After 2 business days, the proposal will be finalized and no further revisions will be made unless a paid revision fee is submitted.

B. Client Final Review Period

• Clients receive an email notification once the initial revisions are complete, stating:

• If the client approves the document OR does not respond within 2 business days, the proposal is considered finalized or ready for submission.